Norman Njovu
Founder & Lead Solutions Architect
Designs the platforms behind our CRM and financial systems work, with fifteen years across enterprise software delivery.
Who We Are
Software people, based in Lusaka
Mr Ai is a Lusaka-based technology company delivering CRM platforms, custom software, business systems and cloud solutions to organisations across Zambia. From savings groups and clinics to schools and government units, we build dependable systems that teams actually use.
Our mission
To put dependable, well-designed software in the hands of organisations that keep Zambia running — from savings groups to clinics and schools.
Our vision
A region where every institution, regardless of size, operates on systems it can trust, understand and afford.
Our approach
Discovery first, small releases, and training that sticks. We stay involved long after go-live because adoption is the real deliverable.
Core values
- Integrity in every engagement
- Practical, human-centred design
- Long-term partnership over one-off delivery
- Local expertise, global standards
Areas of expertise
- CRM platforms and customer management
- Custom business software
- Cloud hosting and migration
- Data, reporting and dashboards
- Systems integration and automation
- Training and ongoing support
Why choose us
Zambian team with on-the-ground support
Fixed, transparent pricing
Systems built to run on modest infrastructure
Documentation and training included
Our team
The people you will work with from first conversation through to support.
Chanda Mulenga
Head of Delivery
Runs implementation and client onboarding, keeping rollouts on schedule from discovery through go-live.
Thandiwe Zulu
Product Designer
Shapes the interfaces our clients use every day, with a focus on clarity for low-bandwidth environments.
Come and see us
Obama, off Ngwerere Road, Lusaka, Zambia